Privacy Policy

Last updated: January 1, 2024

Introduction

Soléna ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • • Name and contact information (email address, phone number, mailing address)
  • • Payment information (credit card details, billing address)
  • • Account credentials (username, password)
  • • Communications with us (emails, chat messages, reviews)
  • • Preferences and interests related to our products

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • • Device information (IP address, browser type, operating system)
  • • Usage data (pages visited, time spent, click patterns)
  • • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • • Processing and fulfilling your orders
  • • Providing customer service and support
  • • Sending you marketing communications (with your consent)
  • • Improving our website and services
  • • Preventing fraud and ensuring security
  • • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • • With service providers who assist us in operating our business
  • • When required by law or to protect our rights
  • • In connection with a business transfer or merger
  • • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • • The right to access your personal information
  • • The right to correct inaccurate information
  • • The right to delete your personal information
  • • The right to opt-out of marketing communications
  • • The right to data portability

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@solena.com

Phone: +1 (555) 123-4567

Address: 123 Beauty Boulevard, New York, NY 10001