Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the Soléna website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

Eligibility & Account Responsibilities

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. When you create an account, you agree to provide accurate and complete information, to keep your login credentials confidential, and to notify us immediately of any unauthorized use of your account. You are responsible for all activities conducted through your account.

Orders, Pricing & Payment

All prices displayed are subject to change without notice. By placing an order, you agree to pay the total amount due, including applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or placed in violation of these Terms.

Payment must be made using an accepted payment method at the time of purchase. If a payment is declined or reversed, we may suspend or cancel your order until full payment is received.

Shipping, Returns & Exchanges

Shipping times and fees vary based on your location and the shipping method selected at checkout. Risk of loss transfers to you upon delivery of the products to the carrier. Please review our Shipping & Returns policy for detailed information on delivery timelines, return eligibility, and exchange procedures.

Acceptable Use & Prohibited Conduct

You agree to use the Services only for lawful purposes and in compliance with these Terms. You may not:

• Use the Services to engage in fraudulent, deceptive, or unlawful activities.
• Attempt to gain unauthorized access to any portion of the Services or related systems.
• Interfere with or disrupt the operation of the Services, servers, or networks.
• Use automated means to collect data without our prior written consent.
• Transmit any viruses, malware, or harmful code.

Intellectual Property

All content on the Services, including text, graphics, logos, images, product designs, and software, is the property of Soléna or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

Third-Party Links & Services

The Services may contain links to third-party websites or services that are not owned or controlled by Soléna. We do not endorse or assume responsibility for any third-party content, policies, or practices. Accessing third-party sites is at your own risk and you should review their terms and privacy policies.

Disclaimers & Limitation of Liability

The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. To the fullest extent permitted by law, Soléna and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services.

Indemnification

You agree to indemnify, defend, and hold harmless Soléna, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms or your misuse of the Services.

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration or in the state and federal courts located in New York County, New York, unless otherwise required by applicable law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, Services, or legal requirements. When we make changes, we will revise the "Last updated" date above. Continued use of the Services after changes are posted signifies your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at: